![]() ![]() Disconnect your device from your computer. Enter the first 2 characters of your serial number below. Download and install the map of your choice Is my device compatible Use our simple device checker to find out if this service works with your device. This could be caused by a firewall blocking or impeding the download, or it could simply be due to a slow internet connection.Ĭlick the blue eject button in the bottom right of TomTom HOME to safely disconnect your device. Connect your device to your computer or to your Wi-Fi network 3. If the error occurs after a few hours then it is due to a slow download speed. ![]() If the error occurs at the beginning of the download, it is usually caused by a firewall setting that is blocking TomTom HOME from connecting to the TomTom HOME servers. If you get a server time-out error, it means that the connection between your device and the TomTom HOME servers is not sustainable. These devices come with a pre-installed regional map and the option to download additional maps from around the world at no extra cost through MyDrive Connect. Your new map is shown in the list of updates. The GO 51, GO 61, GO 510, GO 610, GO 5100, GO 6100, GO 520, GO 620, GO 5200 and GO 6200 have access to Lifetime World Maps. : Make sure you use the same account that you used to purchase the map. To update the maps on an old TomTom, the first step is to connect the device to a computer with an internet connection. Enter your user name and password, then click If your firewall asks for permission, make sure that you allow TomTom HOME access to the internet to enable the download. If you are using a laptop then make sure it is plugged in to a mains power supply. Download for macOS 10.12 or 10. The download and installation may take several hours. ![]() We advise that you turn off any "Stand-by" and/or "Hibernation" modes on your computer to prevent any interruption of the map download process. : Downloading a map can take up to several hours, depending on your internet connection speed and the size of the map you are downloading. ![]()
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